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Returns & Exchanges
As a food producer, we cannot accept returns on food items once they have been shipped. However, your satisfaction is our priority. If there is an issue with your order, please reach out within 14 days.
1
Inspect Your Order
Upon arrival, please check your package for any damage or missing items.
2
Contact Support
Email us with your order number and a photo of the issue if the product is damaged.
3
Resolution Review
Our team will review your request within 48 hours to determine eligibility for a replacement or credit.
4
Replacement Processing
If approved, we will ship a replacement or issue a store credit immediately at no extra cost.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing